Tag: Call center

Rupali Gautam has more than 18 years of work experience and has globally trained more than 7000 people from diverse backgrounds on Employee Branding programs, Executive Presence, Customer Service, Selling Skills, Career Management and various behavioural and image management programs through online and offline platforms for corporate and institutions. Her training covers diverse group of businesses including Retail, FMCG, Banking, Entertainment, Finance, Insurance, Hospitality, IT, Aviation, Education, Automobile, Insurance, Call centre, Start-ups and CSR activities. She has globally guided top companies, directors, senior management, corporate executives, professionals and students. She also conducts sessions in Marathi on image management & soft skills. Rupali has worked with organizations like Reliance, TATA AIG Life Insurance and ICICI Securities liaison with ICICI Bank for more than 11 years. As a Manager, she has been instrumental in handling various departments and executing crucial projects. In 2010, she received Process Excellence Award for re-engineering of Account Opening forms from Mr. Anup Bagchi (Executive Director). She has Read more...