- Shyamala Jayaram Sarma. A passionate trainer with a bent of mind to learn, explore, grow and evolve. Certified in Train the Trainer based on Experiential learning from IIPE, Canada, Certified in Train the Trainer from insurance Institute of India, Certified Neuro Linguistic Programming Trainer from NFNLP, Advanced Core Transformation (NLP) with Mark Andreas , International Trainer, Certified in Basic Transactional Analysis, 101, Fellow of Insurance institute of India. Rich Experience of more than 15 years in Training Industry. Empanelled with Mohana HR Futuristic, Mumbai & Krish Training Academy, Mumbai, Kedge Consulting, Mumbai. PROFESSIONAL PROFILE • Trained participants in insurance products, process, & soft skills for different verticals like Agency (agents, Branch Managers, Sales Managers, Area Managers, Zonal Managers), Banca Assurance, Direct Marketing, Tele callers, Customer Care Executives, Claims Relationship cell executives, Processing Doctors(Dentists, MBBS, BHMS, BAMS, MDS, Physicians, Gynecologists’, Oncologist, Orthopedics), Relationship Managers etc, School & College students, Faculty. • Excellent interpersonal, communication and presentation skills. • Multi Lingual: English(fluent), Read more...