Shyamala Jayaram Sarma

Shyamala Jayaram Sarma. A passionate trainer with a bent of mind to learn, explore, grow and evolve.

Certified in Train the Trainer based on Experiential learning from IIPE, Canada, Certified in Train the Trainer from insurance Institute of India, Certified Neuro Linguistic Programming Trainer from NFNLP, Advanced Core Transformation (NLP) with Mark Andreas , International Trainer, Certified in Basic Transactional Analysis, 101, Fellow of Insurance institute of India.

Rich Experience of more than 15 years in Training Industry.

Empanelled with Mohana HR Futuristic, Mumbai & Krish Training Academy, Mumbai, Kedge Consulting, Mumbai.

PROFESSIONAL PROFILE

• Trained participants in insurance products, process, & soft skills for different verticals like Agency (agents, Branch Managers, Sales Managers, Area Managers, Zonal Managers), Banca Assurance, Direct Marketing, Tele callers, Customer Care Executives, Claims Relationship cell executives, Processing Doctors(Dentists, MBBS, BHMS, BAMS, MDS, Physicians, Gynecologists’,
Oncologist, Orthopedics), Relationship Managers etc, School & College students, Faculty.

• Excellent interpersonal, communication and presentation skills.
• Multi Lingual: English(fluent), Hindi(fluent) Gujarati (fluent), Malayalam(fluent), Tamil (native).

EMPLOYMENT HISTORY
Freelance Trainer from March 2018
(M/s.Jagear Products, Saint Gobain Glass, HDFC Bank, Reliance Health Insurance, Orix Leasing Limited), HDFC Ergo General Insurance.

Colleges: Hindustan Engineering College, Siddhaganga Institute of Technology, Gnanmani Institute of Technology(Faculty training), Janaki Ammal Ayya Nadar College, Shanthi Shree Jain Residential School), Agni College of Technology(
(Faculty training).

Personal Workshops on Power of Subconscious mind, workshops & coaching based on NLP.

Asst General Manager, Training, Star Health & Allied Insurance Co Ltd(2010-2018)
Branch Training Manager, ICICI Prudential Life Insurance (2004-2009)
Asst Manager (MKTNG)(1985-20001), State Trading Corporation of India Limited (handling coffee exports to International Market)
Teaching experience : (1980 to 1982), Modern School, Gandhidham, Kutch classes upto 2nd std.

Training Topics:

Sales Training, Selling skills, product & process, motivation, Soft skills on Team Building, Leadership, Empathy, Goal Setting, Time Management, Negotiation & Conflict Resolution, SWOT Analysis, Johari Window, Communication skills, Voice & accent training, voice modulation, English speaking , body language Posture, Positive Thinking, Emotional intelligence, Behavioural Skills, Grooming, Ethics, Underwriting, Interpersonal & Intrapersonal Skills(2 days module for HDFC), Change Management (2 days module for HDFC), General insurance, products, objection handling, sales pitching.

Educational Qualifications:
B.Com from Gujarat University.,
Diploma in Secretarial practice from Cultural Academy, Chennai
PG Diploma in Marketing Management from Karnataka state Open university. Fellowship in insurance from insurance institute of India.

Certifications
AMFI in Mutual Fund (Advisor’s Module) NSE in Financial Markets (Beginner’s Module) Power Hypnosis by Pradeep Aggarwal

Workshop:
Confianzaa Management services Private Limited 2 days’ workshop on “Communication and Presentation Skills”.
The Time Foundation for participating in one day “CONNECT-An intensive NLP based workshop on Presentation Skill”. (7th June 2014}
Kriya yog and swara yog (4 days ) By Prem Nirmal…